Improved client retention drove specialty line growth in 2023: WTW’s Hess
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Improved client retention drove specialty line growth in 2023: WTW’s Hess

The CEO said winning back clients had “validated” the broker’s approach.

By Aisling Finn
February 06, 2024
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WTW’s “sustainable profitable growth” in 2023 was driven by significant gains in the broker’s risk and broking segment, particularly in specialty, CEO Carl Hess told investors.

“Throughout

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